Help - Stockpools

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How do I select my picks?

For each of the categories, click on the "Add" button for the company. Your picks will be automatically saved. Once you have completed all of your picks, a notification will pop up to let you know.

How can I reset my Stockpools password?

You can reset your password by logging in

How often are the stock prices updated?

Stocks and leaderboards are updated every 15 minutes. We base our stats on QuoteMedia. If you notice a stock is displaying an incorrect price please contact us to let us know! We will fix it as soon as we can.

I am a winner. What do I do?

Go to the Summary page of the contest you won and click the Claim Prize link. Fill out the form and we will get back to you if we need any further information.

We mail our prizs in the form of cheques, Amazon Gift Cards, and various prizes (such as gold bullion). Depending on the prize you’ve won it may take some time to send.

If you do not send in your claim form within 1 week of winning your prize will be forfeit to the next user in the contest.

If you provide an invalid email address upon creating your Stockpools account you may not be eligible to recceive a prize.

What's the response time if I submit an inquiry via the Contact form?

Our staff will try to get back to you within 1 business day. Resolution times may vary depending on the complexity of the issue with your account.

What happens when there is a stock split?

In the event of a stock split Stockpools will multiply the starting price for that company by the inverse of the split ratio. For example, suppose a company undergoes a 2-for-1 split with a starting price of $10. After the split takes place that company's new starting price would be $5. We arrive at this price by multiplying $10 by 1/2 (the inverse of 2:1). The same process is undergone for reverse splits/rollbacks.

Is Stockpools free?

Yes, is 100% free to users.

I want to close my Stockpools account

Please contact us with your username and email address and we will close your account and send you a confirmation email. Thanks for playing, we hope to see you back!

Score calculation

A pool member’s overall score is determined by computing the average of the scores of that member’s picks. The score of an individual pick is the percentage change of the associated company’s share price. In the case that a company's share price has gone down since it was picked the associated pick will have a negative score.

Calculation in pools with trades

Score calculation for a pool with trades is carried out in much the same way as in non-trade pools. The difference being that traded picks will continue to affect the score calculations even once they have been removed from a user’s portfolio. The score of pick in a trade pool is defined as the score of the currently held pick plus the final scores of any previously traded picks. An individual pick’s score is calculated in exactly the same way as it is in non-trade pools, as the percentage change of the company’s share price. The final score of a traded pick is the company’s percentage change from when it is picked to the time it is dropped.

As a simple example, suppose user Marty trades Company A when it has a score of -10% for Company B. A few days later Company B’s share price has gone up by 15%. Marty’s score for this particular pick will be 5%. We reach this by calculating ScoreA + ScoreB, or (-10)+15. Note that Company A’s contribution to Marty’s score will never change. By trading it Marty has affectively locked in its score at -10%.